****************************************************************************************************************** **IF you are using HDM2, users with ("Administrator"|"Operator"|"CustomRole" with Security privilege) will work fine **IF you are using HDM2, users with ("User") privilege session will last for 30 minutes **IF you are using HDM2, too many requests in a short time may cause session overload **IF you are using HDM2, Please wait for current sessions to expire before trying again if it doesn't work **HDM2 maximum length of password is up to 20 characters **HDM3 maximum length of password is up to 40 characters ****************************************************************************************************************** 1. Download the Credentials Management .NET SDK from the following link and unzip it into the CPM directory at ":\Program Files (x86)\CyberArk\Password Manager\bin": https://community.cyberark.com/marketplace/s/#a3550000000EkA0AAK-a3950000000jjoOAAQ 2. **For HDM3 users, this step can be skipped.** On the CPM server, edit the machine.config file, typically located at: "C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config\machine.config" (Ensure that .NET Framework v4.0.30319 is the version in use on the CPM). Add the following configuration section immediately before the "" node: XML ++++++++++++++++ ++++++++++++++++ 3. **IF you are using http/80 to access HDM, you can skip step 3. and step 4.** Import the server certificate (which must be signed by a trusted CA and include the private key) into the HDM. - HDM Path: "Users & Security > Security > SSL Certificate > Upload SSL" **Important Certificate Requirements:** - The expiration date must be before January 19, 2038. - Do not use a self-signed certificate. - The certificate must contain the correct IP addresses or domain names of the HDM. 4. **If your certificate is signed by a publicly trusted CA, skip this step.** On the CPM server, install the CA certificate into the "Trusted Root Certification Authorities" store of the Local Machine. Afterwards, restart the "CyberArk Password Manager" service from "Task Manager > Services". 5. On the PVWA, when adding a new device, configure the following: - User ID: For the admin account, this is always "2". For other users, verify the ID in the HDM web GUI under "Users & Security > Users". - Port: "443" (or the specific port you have configured for the service). - Protocol: "https" (If using "http", the port must typically be changed to "80" accordingly).